Livi

Frequently Asked Questions

• What Livi products does Inhaven carry?

  Inhaven carries Livi 2-ply toilet paper in 400 to 500 sheet rolls, 2-ply kitchen paper towels, kitchen roll towels, and facial tissue in flat and cube boxes, all in case quantities.
• What is the difference between the value and step-up Livi tiers?

  The step-up tier offers a softer hand feel and slightly larger sheets, while the value tier is the workhorse. Many operators run the step-up in guest baths and the value tier in utility areas.
• Why use commercial paper instead of retail brands?

  Higher sheet counts per roll and case-based pricing. A 500-sheet roll lasts noticeably longer than a typical retail roll, which means housekeeping restocks less and guests never run out.
• How much can I save on Livi through Inhaven?

  Inhaven members save up to 74% off MSRP on Livi products, with wholesale pricing and case pack quantities built for professional vacation rental operations.
• What are the shipping and return options for Livi products?

  In-stock Livi items ship within 2 to 4 business days and typically arrive within 5 to 10 business days depending on destination, with oversized or freight items sometimes requiring additional transit time. If an item arrives damaged, contact your Inhaven account team within 30 days of delivery to arrange a replacement, credit, or return.
• Is Livi a sustainable paper choice for my properties?

  Yes. Livi is the away-from-home brand of Solaris Paper, a company that has put sustainability at the center of how it operates. Its paper towel and tissue products are made with Rapidly Renewable Fiber, a fast-regrowing fiber source, and the company pairs those products with efficiency-minded dispensing systems and a service model built around being a dependable everyday resource, not just a manufacturer. For an operator, that means the paper guests use daily can carry a sustainability story you are comfortable telling.
• What is Rapidly Renewable Fiber?

  Rapidly Renewable Fiber, or RRF, is fiber sourced from plants that regrow quickly, replenishing in a fraction of the time required by slow-growing forest timber. Using RRF reduces pressure on natural forests while still delivering the quality and softness guests expect from bath tissue and toweling. It is one of the practical ways a paper program can be greener without asking guests to notice any difference.
• What does Livi's Zero Deforestation commitment mean?

  Solaris Paper, which produces Livi paper products, together with its strategic supply partner Asia Pulp and Paper, is committed to Zero Deforestation. Through commitments and partnerships with The Forest Trust, leading NGOs and stakeholders, and the United Nations, APP has ended natural forest clearance throughout its supply chain. In plain terms: the paper in your bathrooms is not driving the loss of natural forest, and that claim is backed by named outside organizations rather than a logo on the wrapper.
• Can sustainable paper still be operationally efficient?

  That is the Livi premise. High sheet-count commercial rolls mean fewer restocks between stays, sleek dispensing options boost efficiency where you use them, and Rapidly Renewable Fiber and Zero Deforestation sourcing carry the environmental story. You do not have to choose between a paper program that runs lean and one you are proud to name in your sustainability messaging.